Mcdonald's - LITCHFIELD PARK

I am so disappointed with this McDonald's! Who is in charge here? The food quality is seriously lacking. I had to throw away my chicken sandwich, it was that bad! The customer service is also not up to par. Someone needs to come in and rescue this place. There are plenty of customers with money who want high quality food and top-notch service.

I stopped by this restaurant on my way this morning. I asked the lady for ketchup and she informed me that it was already in the bag. However, when I checked the bag, there was no ketchup. I tried calling back but the person did not seem to care at all. The lines are always long and the service is slow. I would recommend finding a different McDonald's location.

The service at this restaurant is not up to par with others in the area. My orders are frequently missing items and I am always made to wait in a long line, which can be frustrating if the food is not ready at the drive-thru. When I crave McDonald's, I would rather drive further to get it than deal with the poor service here. Otherwise, I opt for something else that is closer.

We ordered with the app and selected the parking number. I waited for 10 minutes and decided to go and check my order. they didn't even begin and I was the only one in the restaurant. the. manager saw me and fled back and didn't want to talk to me. I didn't want to be a good one, but if no one in the driveway is through, and their only one there would think they would work their order. nope, order after 18 minutes completed. the manager refused to talk to me and tackle the problem. I guess that's the last time I use the app.

I waited 30 minutes for my Uber order which had been in progress since I arrived. Other customers walked in and had to use the kiosks to get their order taken. There are 5 employees working but only focusing on the drive through orders. There were customers who were even here before I arrived and are still waiting for their orders. I will never come here at night again. This shift is the worst. I don't understand how you can be this slow.