The Imperial - Lancaster

Just want to share my experience to help others.Went here for breakfast with some out of town friends last weekend.We were on a bit of a time crunch so we ordered food as soon as we sat down (about 9am . Time passed with no update from our server on when our food would be out... we watch people who walked in after us (even one lady who walked in when we did all get their food (about 9:45 ...Still no word or update from our server... we tried to brush it off as them being busy or whatever... but each of us only ordered toast, potatoes, eggs and bacon... we finally were able to grab our server (around 10... who said yeah, I was thinking your food was taking a bit... let me check on that... she comes back and says it 'll be out in a few minutes.... 15 more minutes goes by and we ask a gentleman for a manager. He says he 's the manager and we explain our situation. He says well, sometimes this is the breakfast rush when hotel guests come down so we 're a little backed up... we explain to him that we 've seen multiple other people (pretty much everyone but us get their food. So he goes to check and 15 minutes later we get our food. They did end up comping two of our four meals. It was not worth the wait or the price. Communication would have gone long way in this instance... we didn 't leave until 10:35. An hour and a half after we arrived... and we had ordered food an hour and a half prior to when we left...

Desserts were so freaking amazing, we had NY cheesecake carrot cake. Our waitress/waiter was on top of everything. Perfect service. Had breakfast the next day food was also really good fresh.

My Husband and I were walking downtown trying to find a place for dinner and We came up on this place..The food and drinks were good..Hot wings were Great,My fries and French dip were good also lots of meat..My husband had something with clams and Shrimp!! He liked his..Glad we stopped and tried this place will come back again sometime...The Atmosphere was very nice...

Recently had lunch at the Imperial. Nice to see a new go to lunch spot in Downtown Lancaster. The ambiance of the restaurant is really nice and the staff is very friendly. Nice lunch menu as well. I would highly recommend eating at one of their outside tables.

We ate at the Sunday brunch buffet on the terrace. Loved the ambience, very clean and beautiful layout. Service was great! Our server Cade was attentive and friendly. If only the food matched the rest. Similar to other reviews, the hot foods were barely warm. Everything looked better than it actually tasted. The best part was the omelette station. Better brunch spots in Lancaster but it was worth a try.