Safeway Liquor - LAKEPORT

Almost every time I shop here and check out with an employee, they kind of overload me. Whether they scan something too often or half do not scan properly and become annoying. His no rocket science, so please teach your bum staff how to do their job.

Prices get a blow when you get your club card that is free for all, I especially like the buy two get 3 deals usually on soda and meat that has gone astronomical, you still get discounts with your card and if meat on sale I buy in bulk

I am insulted because they show here and on their website that they are open until 1:00, but they are closed at 12:00. And their voice mail hours say open to 1. My husband went all the way to get something and it was closed. That was 15 minutes before midnight. I don't like that.

I found a dead ladybug in my salad. Like who is responsible for the marking of salads because you all suck for it, I just wanted a salad, but Noooo instead I have dead bugs.

I shop here a LOT, unfortunately I have had a couple bad experiences but none really worthy of a review. Today is the day I guess. So, unfortunately I have covid and was trying to avoid contact, I needed groceries. So I used the online order/pick up. For starters, several items that I ordered were not in stock even though they said in stock online. Then when I got home my kids started unloading bags and I realized that they gave me someone else's order. I called them and at first they were going to get my order ready so I can come all the way back and pick it up. Then I get a call from a guy pretty much interrogating me saying their employee handed me some of my order, a hot item. Well, no I didn't receive it. The only thing exchanged was the 5$ tip my daughter gave the guy that brought out our groceries. He was basically calling me a liar. It's now 4:15 and I don't know if I will be getting my groceries or not. I understand mistakes happen, however I'm super disappointed in how this man called me and told me that I received items that I didn't. I hope there are cameras there so they can see what was put into my car. Edited- I finally got to pick up my groceries, they called and apologized.