Shoney's Rutledge Pike - Knoxville

Went here yesterday and had the buffet. The food was great. And the wait staff was super friendly.

Like most chains, Shoneys is Shoneys. It all comes down to the local staff. In general, I've been pleased with Shoneys. It's not Mom's cooking, but it's good. My first visit to this location, I was very impressed. The lady taking care of the buffet did an exceptional job of keeping it clean and the food fresh. I was particularly impressed with the macaroni and cheese.. best I've ever had at any Shoneys.

Writing this with love. I’ve been a Shoneys fan my whole life. I’m glad to see some updates in the restaurant, but there are some major items that need to be addressed.. the window sill up front is swelling and coming apart from years of condensation coming off the vents. There are debris and dead flies in the crevices. Not a pretty sight to sit next to. Nothing some stained and sealed butcher block or other solid wood couldn’t fix. The bathrooms are waaay outdated, and need to be kept cleaner. I actively avoid using the restrooms at this restaurant.. also, some fresh LED bulbs in the light fixtures over the bar would be great. The flickering fluorescents take away from all the great work that has been done already to freshen up the ceiling! Now on to the good. The staff were attentive and pleasant despite seeming to be understaffed. Everyone was busting it to make sure the guests and the bar were taken care of. Maddie seated and served me and did a great job. The bar itself and the tables were clean and fresh. The food was excellent as always, and I appreciate the seemingly expanded selection recently on the desert bar. The doughnut holes, fresh strawberries, and the little cake slices are all great, please keep them. Restaurant floor was a little dirty, likely because staff were hardly able to do the essential tasks and serve everyone during dinner rush. In short, I hope some more money will be spent to finish the renovation of critical items, and I wish Shoneys on Rutledge all the best in finding good help during this shortage. Pay your employees a good living wage and keep the restaurant in good order. No need to replace old things if they’re in good working order, but nostalgia doesn’t cut it if something is broken and dirty. I don’t mind paying a bit more when I come if it means keeping Shoneys around for years to come. When I get the craving I typically don’t even care what it costs lol.. anything under $15 for dinner buffet would seem reasonable. Thanks!

The menus were dirty.. everything else was ok hot wings, coconut shrimp,bread sticks hush puppies were tasty but fried chicken, steak, greens, green beans had no flavor what so ever, taste like they came straight out a can off the shelf in one of the episodes of the walking Dead.

Absolutely trash they were just opening and the biscuits were hard cheese was glazed over with a hard film. All this for 12.99 per person and 3 dollars for a small coffee. I would bypass this place only reason they get 2 stars is because I was hungry and they were open