Royal FTG Hotel - Knox

During my time in Melbourne , a few friends gathered here and we loved it. Not too loud, comfortable, affordable and great food!

Nice view of street from windows, friendly staff, plenty of seating, ample parking. Seniors menu $10 to $15), roast of the day $20. One of our favourite venues.

Great service with a huge range of food. Love their deli and all that drinks range.

I came to this Royal Hotel a few times and used to like it so much; great ambiance and good price food.Today I had such bad experience there. I ordered Christmas in July lunch (quite standard menu today) the main took a very long time to come. All my friends who orders regular meals finished the food and I was still waiting. I tried to ask and the waitress in red was not interested to check for me.Secondly, I ordered an vegetarian pasta dish to my in-law; the menu didn’t say there is opinion and garlic there and we just ordered assuming it’s no onion and garlic. It turned out there is onion in the sauce and I brought to the counter and again talked to the waitress in red. I asked whether we can take away as obviously my in law can’t eat due to allergy to onion/garlic. She said they don’t offer take away. Then I asked whether we can get refund or change another dish. What she said is NO, No, and No!!!!! Eventually we totally wasted a dish that no one even tougher it.How would they (or at least this waitress in red) in so not helpful and flexible. Firstly the menu didn’t say there is onion and garlic, then my first n law really couldn’t eat the dish and why they couldn’t let us change, refund or simply pack up to take away? Why she is so mean and rather waste the food than being a little bit helpful.Surely it’s hard for us to dine there again although it might be just that waitress in red.What a pity!!!

Decent food, reasonably priced drinks and has pool tables pretty much everything I want from a local pub :