Arby's - Kings Mountain

Friendly ppl and good service. Get a turkey gyro and add bacon with extra tomatoes and gyro sauce. Yeah, it's so good for me.

Its better to go inside and eat instead of going through the drive threw .that way u know the food is hot and sandwiches bread isnt hard..i just wanted a hot roast beef chedder cheese sandwich with sauce hot fries and icy cold diet pepsi to eat and enjoy

Terrible customer service. Went inside for 2 shakes. Girl took order, then plopped the 2 shakes on counter and walked off. No thank you or anything . Had to get receipt myself..Food: 4/5

To start, the drive through speakers were extremely quiet, and I have good hearing. I ordered a chicken bacon and swiss combo, no tomatoes. Apparently was hard to hear in the store as well, as she asked if I wanted mayo. Clarified NO (Apparently screaming, as per service window person? That I wanted no tomato. Got up to the window, paid, received no fries. Questioned, saying wasn't acceptable. Ordered a combo. I am sure she charged me then for a large fries, rather than a medium combo, while reprimanding for yelling about tomatoes. Please fix your speakers, and please fix customer service. You are lucky the only Arby's in town or would never be back.

By far the worst customer service experience I've had. I ordered at the drive-thru couldn't read the menu the lights on board were off and it was dark, ordered 2 sandwiche meals and 6pc nugget meal. We discussed with the order taker about our options on size for nuggets as we couldn't read the board and decided on 6pc got to the window and after paying got pulled up for the Fries. We were told the fries needed to cook we asked for the receipt at the window and was told she would put it in the bag and argue with us so we just pulled up after about 20 mins of waiting they brought us the food and had charged us for a chicken sandwich meal instead of the 6 PC nugget meal. We told them it was wrong they took the bag in to correct the order. We waited another 10 mins before they brought the same thing out unfixed. So after all that we had to come back after I called and the management was making excuses on why they messed up but not fixing the order was the problem I asked for the difference in cost and was told I owed money when the difference in price from the chicken sandwich meal was at least $2 more then the chicken nuggets meal. Instead of fixing the money and food management argued about price and still have handed me the wrong food once again. When they had messed up 3 time trying for a simple 6pc order I'm completely unsatisfied and my food was cold by the time they figured out how to make an order correct.Employee: OT