Salty Oyster Dockside Grill - Key West

Stayed at the Perry and ate here a couple times for the convenience. First time I had the hummus appetizer and that was really good. Second time I had the lobster roll with pasta salad side. The pasta salad was good and flavorful. Had a little spice to it. Lobster roll was good but I did have two bites that had shell in it. Prices are on the higher side. Service was good, nothing extraordinary. Ambiance was nice, especially at sunset.

The food is good. However, they recently started putting autogratuity of 20% on every order. Not talking large parties here...Just a single person ordering a single meal. No longer is a tip earned...at salty oyster they just feel entitled to it so they're going to take it from you. Mind you, it's not posted anywhere on their menu nor do they state it at any time during the service. It's only when you get the check they tell you gratuity has already been added. Like they're doing YOU a service or something. I always tip...but I should be able to adjust my tip accordingly based upon the service I receive. How else are you going to differentiate between good and bad service. What other way can you hold a server accountable for their service if not the tip amount?

Delicious drinks and food service is awesome and the people behind the bar super friendly and make you feel at home

Non-alcoholic mojito and club sandwich were super tasty. The server was very friendly.

I would have given a 5 star review of this place but unfortunately had 2 consecutive days of terrible experiences at the bar with one particular bartender. Regina was rude and unwelcoming, accused me of attempting to use a fake ID to order alcohol, then later claimed she could not read the date of birth, then later changed her story for the third time claiming the ID was “damaged.” After asking to speak to a food and beverage manager I was informed that they didn’t have one, which was evident from the lack of training and quality in service. Front desk manager (Jayson) was shown the same valid Florida drivers license and agreed that there was nothing about the ID that warranted a denial of service. The following day after being guaranteed by the front desk manager that I would not encounter this problem again, Regina once again refused to serve our party, forcing the manager to serve us and apologize on her behalf while she continued to make unprofessional remarks. We have come here multiple times a year for the last 3 years and never had such a ridiculous experience. Every other bartender did an incredible job and interestingly enough, never once asked for ID while serving us approximately 10 times over the course of 3 days. Very unfortunate to see how one employee can ruin what would have otherwise been a great experience.