Dairy Queen Grill Chill - Kennesaw

Just paid over $30 for 2 people to eat and the only things they got right were the onion rings and cheese curds. One burger was no where close to what my husband ordered and was not even made the right way for what it was supposed to be. My burger was not only made wrong but was also brought to the table with the full bun . My receipt was clear about what we ordered, even charging $2.28 more for my husband's burger.2 weeks ago he ordered a milk shake here and was charged twice, equalling $1.20 for extra whip cream and was given even less than he usually gets.I'll be taking my business some place else.

I got the 2 for $5 cheeseburger meal and it was pretty good. Had been a while since I ate at a Dairy Queen. The burgers were hot, and had enough condiments to make them tasty and PLENTY of pickles! I think I got a pickle, or piece of one, in every bite (unlike some folks, I love pickles on my burgers!)The fries were hot, salty and plentiful, for a regular size order. I did opt for a large soda (Dr. Pepper/Barq's rootbeer mix). All in all, it was a pretty good meal for the money.Kid-friendliness: Most kids live ice cream, and burgers, etc. so they won't be disappointed.Wheelchair accessibility: Anyone with any wheelchair requirements will find they will have no difficulties entering, exiting or getting around within the establishment.

It’s sad to think that a company owned by such a simple and nice person can be faced by a girl like Maddy. Time is 7:30pm, nothing is going on, 2 other cars in drive thru. When I arrived at the speaker, I got a bland “Welcome to Dairy Queen”, I responded Hey there, how are you. The microphone rang with echos and silence for 5 minutes. I said hello, are you ready, no response. Shortly after, an agitated voice says “Are you gonna order?” I replied yes, I asked if you were ready and didn’t hear anyone, so I waited with patience, because I too am in the service industry. I continued with my 1 item order. Was again talked to rudely, all for simply being patient and trying to be respectful. At window, only have to wait one moment. Card is ran, blizzard handed to me, I thanked Maddy very much and was again greeted with such disgust. I then asked what her name was, she smacked her lips “Maddy”, I said thanks, she laughed and closed the window in my face. It’s no surprise people have been getting such bad service here, if this is their standard.

I have been going to this location for years and have hardly ever had a problem. Tonight my wife went by first and the woman at the window was extremely rude to her. I was shortly behind her, so I stopped for an ice cream. I had the same experience. Woman was extremely rude and when I mentioned I got the wrong order, she did not offer to correct it, but instead was short and mean, then closed the window in my face. I go here a lot and have never seen her before, so she must be new. I will not be back. Beware this location, it has gone down hill.

Typical DQ. Ice cream treats we bought were generally good, but my milk shake was too thin. I think she put too much milk in, not enough ice cream.