Qdoba Mexican Eats - Johnson Creek

Watch your receipt! We were supposed to get free Queso and chips and she charged us anyway. She did credit us after we brought it to her attention.

They do not wear hairnets while working here. Two people had their hair practically over their face. It was pretty disgusting. Then, when I was getting my food, the lady in black must have burned her finger (or cut it) on the grill making thechicken?so she kept putting her finger in her mouth and then doing the chicken. Took forever to get food because they are doingtake orders as they are doing regular orders. Someone must have spilled by the beverage area, because it was completelywet. So Disappointed. I?m nervous too eat my food now! There is a LOT of things that NEED to change at this place! About615pm on a Sunday 8/21/22

In terms of food quality, it’s much better than Chipotle, but they really need to improve their training. The location on Highway 94 in Oconomowoc is fantastic, so it seems to be just this branch with the issues. On the plus side, the staff is friendly and polite, the restaurant is clean, and there usually isn't much of a wait. They also have late hours, which is a nice perk! However, unless the food preparation improves, I’ll be looking to spend my money elsewhere.

The Cholula chicken is quite flavorful, but the service leaves a lot to be desired—it’s not very friendly. The portion sizes are surprisingly small as well. It's also quite strange and off-putting that customers are being asked for tips at a fast-food self-service counter. Are we going to see mandatory tips at drive-thrus next?

The staff did a great job, but there were several areas in the seating sections that were left unclean, particularly under the drink machine. This raises concerns for me about the cleanliness of places we can't see, like the kitchen.