Beach House Restaurant + Tap Room

Great place on the island jekyll for seafood. the garnel and grits were fabulous.

Server was nice. Restaurant was quiet and clean. I ordered the Grouper blackened. The grouper was too salty to eat, the cous cous was underdone and crunchy (but the two bites I had if this had been cooked properly would have been fantastic as the flavor was on point), and the bok choy had almost a chemical flavor to it. We told our server and he offered to replace the item and we chose not too. We paid (yes we paid for a meal we did not eat as no refund was offered) and chalked this up to you win some and you lose some. Not saying we won’t ever try this establishment again, but it is low on the list now.

In town for an education conference and made reservations originally for 6 for dinner on a Monday night. Staff were very accommodating when we requested to change our party size to 10. Unfortunately, once we arrived, we were less than impressed. Our service was terrible. The restaurant was not busy yet we waited over 30 mins for appetizers and drinks to arrive after placing the order. Salads arrived at the same time the meals did, and it took nearly an hour after the delivery of the appetizers for our main courses to arrive. Someone in our party’s drink cup was cracked and leaking, and once we notified the server of the issue, instead of taking the leaking glass away, it was left on table to continue to make a mess. I am usually a fantastic tipper, but we were charged a mandatory 20% gratuity, which we all paid, but was definitely not reflective of the service we received. The food was great, but not worth the headache of dealing with such poor service. We are in the island every year for a conference but we will definitely NOT be back.

Our dining experience was average. The server was very polite but like many establishments, it seems they are short on servers so her attention to the table was ok, but I could tell she was semi overwhelmed. I got fried shrimp which was good, but the fries served with it were not hot. It took multiple requests to get tartar sauce. One of our party ordered the fried green tomatoes and they were served cold. The staff person who delivered the food took back the tomatoes to warm them and the tomatoes never returned. Overall, the experience was not bad nor was it great just average.

We have been going to Beach House for the past 6 years… it appears each time to be going downhill. When it fist opened it was great, good food and great service. Now the food is sub par and service extremely slow— it shouldn’t take over an hour to get food with a restaurant 1/2 filled.