Tropical Smoothie Cafe - Jacksonville

Had great service this morning, Libby dropped everything she was doing and gave a 5 star experience! Food and smoothie was excellent definitely recommend this location

Controlled chaos is best describes our first visit. First the parking at 1:30pm was a challenge as one visitor with a pickup truck and trailer took up 5 spots. Got inside and no seating due to the virus. Not everyone wore a mask and no wiping of the surface areas so 0 for that as well as past seating was pushed into the corners with a sign not to sit or use but people were leaning on and needed cleaning or removal. Menu Board is small difficult to read with hard to read descriptions and prices 3 . At the time we entered our order for the Thai Chicken Wrap and 2 Smoothies the place began to fill and the 2 employees were struggling to keep up. 2 additional employees showed up and things got moving 3 . Now the food. The filling for the Wrap was good but the Wrap was one tough hard to bite and chew so 4 for that. We ordered 2 Smoothies and both were as expected smooth and tasty so 5 . Overall it was a good stop but not sure a real come back over and over for us.

Unfortunately, only two employees work, does not allow efficiency. Had to go when the line was secured without end. I understand that the employees are hard to find, but will think twice before considering them again.

I love this place. I could literally eat here every day. The smoothies are delicious and the food is healthier than other places. I appreciate the reward program. As much as I eat here, I also gained the benefits of free smoothies.

The food and the smoothies are great, but I have now ordered the edible straw three times to go with my smoothie and never get one of them over the delivery. It's not much, just 99 cents, but it's frustrating. You need to check better order completion before picking up by delivery drivers.