Pizza Hut Islington

The delivery was fast and the staff was polite. The pizza was good and they even gave me complimentary garlic bread, which was a nice touch.

The customer service at this restaurant is terrible, especially from the manager who is very rude and lacks knowledge about customer service. When I complained about the burnt pizza, he became aggressive and started making excuses. How would I know the taste of the pizza if I didn't eat it? After returning the pizzas that were picked up by the driver, the manager refused to refund my money because we had eaten some slices. Despite ordering 2 large pizzas and a side for 4 people, we only ate a few slices as everyone agreed that the pizza tasted burnt. I am extremely disappointed with both the customer service and the quality of the pizza. I strongly advise against ordering from Islington Pizza Hut as they are rude and the taste of the pizza is awful. I lost £20 and I don't want others to lose their money too.

I had a bad experience with Pizza Hut when they called after one hour to say they couldn't deliver to my address due to traffic. I asked for a refund of over £20 but they refused, saying I needed to complain to head office. They provided me with the name FR. When I contacted head office, they said it would take 10-15 working days to get my money back. Someone named Peace said her system couldn't process the refund. Pizza Hut is a mess. I would recommend only buying from Domino's, as they accept cash.

We hadn't tried a pizza from here for ages as the last one took forever and was cold, but this time it came still hot (no re heating required) and was delicious. Also a nice Ben and Jerry's which was still very cold. See a lot of bad reviews here for this branch but this one was perfectly good and a Pizza Hut pizza when it is good is delicious.

Some bad pizzas, very greasy, the bacon with bad taste, the dough looked like a bath sponge and the delivery man took almost an hour.