Boston Market - Houston

I received an excellent recommendation from the manager at the counter. He was spot-on with every suggestion he made. I ordered everything he recommended, and I found all the dishes to be incredibly tasty. I'll definitely be back. Thank you, Boston Market, for employing such talented people! As for the vegetarian options, they were very delicious as well.

I went to pick up an online order, and while we arrived on time, they initially couldn't locate our order, despite our name being clearly listed on the pick-up screen. The food was decent, but there were some issues: the ham was dry and seemed old, while the turkey was juicy and flavorful. We also missed the chance to ask about an engraving we requested. Instead of freshly prepared and warmed rolls, we were given hard rolls in a bag. If the customer service had been better, I might not have felt the need to write this review, but there were no explanations or apologies for the mix-up. Even the Hispanic gentleman who I assumed was the manager just stared at us without a clue about our order's whereabouts. I might consider ordering catering from them again, but I might also look for a different location. We visited on Saturday, the 29th, at 6:30 PM.

I had a wonderful experience with Boston Market when I ordered delivery to work for a pre-Thanksgiving celebration for my team. They delivered our food even earlier than expected! I did encounter a small issue with the payment for the delivery, but they still went ahead and delivered the food. I was able to resolve the issue with them easily. My colleagues loved the meal so much that we’re already planning to use Boston Market for our Christmas party! Thank you once again!

I went in today and met Mr. Lee. We offered much help and also very patient. 10/10 will be back to this place because everyone was friendly.

They closed 2 that were closer to where I was staying, And the other 2 were more than 20 miles away But we've been to other once in Arizona and we Love the food.UPDATE; THERE YOU GO BOSS (JUAN) 5 STAR, JUST BECAUSE YOU CARE, AND WE LVE, YOUR FOOD.