Amy's Ice Creams - Houston

This was my first time coming in to Amy's and the customer service could have been better. I came in with my kids and Ms.Edna took our order. My son was trying to decide what topping he wanted and the lady proceeded to get an attitude and getting loud with me. Already being in the store she seen how many people we where and could've been more understanding. I get the line was long and they wanted to get it out but I'm a human being and theres certain ways to talk to someone. I had no attitude what so ever so I was shocked when spoken to like that. Ive been in the customer service industry for over 3 years and that's just unacceptable please train your employees on how to treat their customers.

I've only been here twice but both times were a great experience. (Went at night time) The man with the kilt is awesome at flipping ice cream!! I love watching him prepare the ice cream lol First time I went the line was long but it moved quickly. They change up some of their ice cream flavors and a couple of them are alcoholic <3 I really liked their strawberry (mixed it with matcha the 1st time and then jasmine the 2nd time). They sell shakes too which tasted pretty good according to my husband.Cute place with some seating and they also sell prepared ice cream cakes. Dogs are welcome in their outdoor porch area according to their signs. It's across the Halal place in a weird corner turn area but the cow on top of the place is easy to see.

Friendly service! Our first time here and the server gave us some recommendations. We got a small cup with a scoop of coffee and american pie flavor.

I love Amy's. Been going here for years, there is no ice cream place like it in Texas. Incredible selection of flavors, toppings, and they mix all in a terrific way. The service at this location is on the slow side, but its okay because the girls try their best and the quality of ice cream is top notch.

Great customer service. Reminds me of an old ice cream shop from childhood. Has a very rugged homey feel. Awesome energy in this place.They have amazing vegan options. Always have at least 4. U can call ahead to see. Homemade in store ice cream. CANT BEAT THIS PLACE!!!Great Houston gem!!