Ruscello - Nordstrom Ala Moana

We’ve been seated in the back corner several times now. I feel like we’re in the back corner because of my 3 boys. I know that my toddler can get loud, but can we be seated somewhere next time? Service was okay. Our waitress didn’t really engage with us until towards the ending and when it was almost time for the check. We also waited quite long for the dessert, which we asked for the menu. She didn’t offer it to us. My 2 older boys love the calamari and spinach dip, and the service usually. Which is why we frequent this restaurant. I was kind of disappointed this last visit.

I have dined here many times but was disappointed with the wait time as I had to approach the desk to be seated. Like if I didn’t go ask how much longer I would still be waiting

Wait service was super fast and friendly! I mean super fast! I had my son with me and he was so hungry and the wait staff was able to accommodate a quick kids menu order while I decided on my lunch. Son got his food fast and well made! Very attentive service with drink refills and other request even though busy lunch hour. Good food also as Ruscello is known for. Good flavors and consistent each visit. Gotta emphasize how good the service was (and always is) please go visit. Recommend making a reservation since it’s usually busy around lunch.

I asked for a bacon, lettuce and tomato sandwich. The said they couldn’t make that, but could make a turkey, bacon, lettuce, onion and tomato sandwich. The turkey was tasty, the bacon was crispy, as ordered, there was a small portion of avocado, two small pieces of yellow lettuce, a small slice of not particularly premium tomato and a small slice of red onion. The sandwich was not cut in half, but hurriedly chopped 2/3 and 1/3. The 1/3 fell apart when lifted from the plate.

The staff and the food is always wonderful whenever I visit.