Panera Bread - Hilliard

I would give this place 10 stars! The owner was really nice. I placed an online order, but when I went to pick it up, it was missing. Someone had stolen it from the shelf—some people can be so inconsiderate! I ordered at 11:30 and arrived around 12. When I asked about my order, the owner seemed disappointed and explained that theft had been an issue at the location. My order had been left on the shelf, but unfortunately, it was taken.

I had a terrible experience with the customer service at this restaurant. The staff was unhelpful when it came to drinks and food choices, and the manager was particularly rude and discriminatory. It's clear from previous reviews that others have experienced similar issues.

The food and service here are excellent! This place stands out, especially given the staff shortages many restaurants are experiencing. They also serve the best mac and cheese I've ever had!

Do you like? are they in hilliard? go after hilliard rom rd, because this place is bad. will you come in? they bring a coat, they hold him here. are they preparing to wait 10 minutes until they pick up quickly? well, we have different definitions of fast when they say it will be ready, 12 then it will have on the rule 12, not 12:17. deliver? it is fast and free, and they get what they want, recently I got an Asian sesame chicken salad. . without hawn, another time when I got the salad without dressing. I have a long list of problems with this location, I tried to solve them every time. they don't answer their phones. in short, avoid it.

Disappointed, I ordered the new thai chicken soup and salad. It looked like 2 different people made each salad. Very little lettuce in one. Very little chicken in both. As for the soup, I don't think mine had any chicken. Wife said hers had one piece. 27 dollars, no drinks. The other thing is that the online menu looks very different from the store menu. Anyway I will try it one more time. See if my experience improves. That said, the quality of the food for the money needs to improve greatly. We shall see.