Napoli's Italian Grill - HIGHLANDS

Had lunch Chicken Parm came with spaghetti salad and rolls had to get tiramisu so good chicken was fork

I called before placing an online order to be sure i could Substitute the meat beings i can not eat pork and was told i could. Once the order was placed and i called In to substitute the meat they made it clear they would not give me anything but pork in my Stromboli and substitutions weren’t an option. I’ve never been to a place to complete refuses to accommodate a meat sub due to someone not being able to eat a certain kind of meat.

Two times I have ordered Togo and the order was not placed. I love Italian but this place is absolutely the worst. Service sucks and food is not good, I keep trying hoping it will be as good as the others but sorry there is no hope for this one. Go somewhere else..

Lobster Ravioli and Veal Parmigiana were excellent. Service was good. Staff is very friendly. Local vibe! We will be back!

Service was outstanding. Food was delicious. I had a sampler, lasagna, ziti, and manicotti. Coworker had shrimp fettuccine Alfredo. We both very enjoyed our visit.