Papa John's Pizza - Henderson

Last night, we ordered two medium-sized pizzas and an order of garlic knots, and they were absolutely delicious! Wow, the pizza was amazing! It's been a few years since we had them, but I’m really glad we did. The person who took our order over the phone was incredibly nice, and the pizza arrived piping hot at our door. We tipped the driver $5 because he got here super fast. Overall, it was a fantastic experience!

I recently visited this Papa John’s location after receiving both an email and a text about my order. However, when I arrived, I had to wait an additional 20 minutes. When I finally received my order, one of the pizzas was made incorrectly. I decided to take it anyway because I didn't want to wait any longer. Unfortunately, the customer service was terrible. I won’t be going back there.

I called to place an order, and I found Katie to be very rude, overly aggressive, and lacking in basic customer service skills. She should not be taking phone orders! It might be worth considering a reassignment for her or even letting her go due to her poor performance. She was yelling at me while I was trying to place my order. Is this really how you treat customers? Absolutely 0 stars!

Their delivery is good but their pizzas are extremely thin they fall apart when you try to grab the pizza if I could I'd give it a zero Stars

TO THE STORE MANAGER I've been calling, getting put on hold and getting transferred for the past hour (from 1:20-2:20). Call and/or email me to REFUND MY ORDER. I ordered through the app at 10:30 for a 12:00 delivery. My order was picked up by a door dash driver at 12:20 or so. My estimated delivery time was 12:34-12:44. I still haven't received my order. My order number is #971406386.