Lumberjack Steakhouse Lodge - Hayward

Great place for a drink. Great service too. We had the Steak Biss appetizer and it was excellent!!! We'll be back to dinner soon.

Second time staying in a room here. my parents and I. we love it. everything is very clean, everything looks nice inside and out. the people who work here are very nice. I recommend you stay here

I have been to a plethora of steakhouses throughout my life and I can say with 100% confidence that this was the worst dining experience I’ve had from any restaurant in any facet. There has never been a time that I would consider even taking a second out of day to write a negative review for an establishment, but this felt warranted and I would not want others to experience what we did. Between the dining experience, staff, and food, I couldn’t be more upset. When we got to our table the server was quite clearly upset/rude for no reason. Did not offer to bring any bread rolls out and when I asked if they had any (like most steakhouses do) she scoffed and said “yeah I guess I can go get those for you right away if you want”. Then, once we were finished with our salads/drinks, we waited 35 minutes for the table to be cleared and offered more drinks. When the water pitcher was brought back to the table we were never offered to have our water filled, the pitcher was set down on the table and she walked away (quite comical having to fill your own water glasses in a “classy” restaurant). Once we waited 1 hour and 15 minutes for our food (the table next to us actually walked out), in a restaurant that clearly was nowhere near capacity, I realized that I genuinely think I could’ve made all 4 meals myself in the back kitchen at a remarkably higher quality than what was served to us. The filet and rib eye was literally the quality of a branch/fast food restaurant. Overall, it was seriously the worst dining experience I think I’ve ever had in my life. Not to mention, after an over priced bill for the quality of food/atmosphere/service we experienced, we walked past the hostess stand and out of the 3 women sitting there not a single one asked how our dinner was or mentioned the typical “thanks for stopping, have a great night!” They were all dead silent and none of them even attempted to make eye contact. This came as enough of a shock that all 4 of my family members mentioned how they noticed it as they left the building. At least I know if someone asks me where they should eat in Hayward, the easiest response to that will simple be “anywhere but the Steakhouse and Lodge”.

We were given gift cards to use here for our anniversary. Came early and sat at the bar before the dining area was open to enjoy a drink with appetizers. Todd was very helpful in making suggestions for both and very friendly. Once seated in the dining area, Denise, our server, was very sweet and personable and handled our orders very promptly. Ribeyes were cooked perfectly and all our food was delicious with more than enough to have leftovers.

Review for the restaurant not the lodge. The steak was good. Went on Saturday for the Prime rib night. Called ahead to see if we needed to reserve seating or when they usually run out of prime rib. They told us they never ran out of prime rib. Unfortunately with our luck, they did run out. Only had one 16 oz prime rib left when we arrived around 7:30 pm. Besides that the food was great and the service was great. In June the market price for the steaks was around $40 for 12oz ribeye. Would go back here for steak again. We went right before the summer peak so I can see this place being packed during peak season.