Seagull - Hastings

Initially the welcome was pleasant but when the food arrived it looked over cooked and very dry. The chips looked as though they had been reheated from the day before and the same with the fish where the batter was brittle hard and the fish dried inside. When we said that we were not happy with the meal, instead of trying to understand our issue we were faced with an argument. Although we had to leave the food we paid (in full), left and then went to eat at another nearby restaurant not only an expensive lunch experience but also an upsetting experience. We have eaten at several fish and chip restaurants in Hastings and there are probably more of them in Hastings than anywhere else and we have never been disappointed with our meal. Had we noticed the other negative reviews we most certainly wouldn't have chosen to eat here, particularly given the wide choice of other nearby places available.

I took a group of 18 here, pre-booked, the food was great and a number of people said it was the best fish and chips they had ever had. The fish was really fresh. The staff were extremely helpful. There is only a very small lip when entering the restaurant so it was easily accessible with a wheelchair. The only draw back is the toilets are upstairs.

Friendly staff with a very busy boss, he was training up his staff,they did very well! I had ham,egg and chips which was ok, the ham was not deli style but was round , I prefer Wiltshire ham! Plenty of families in, they didn't leave a thing! The toilets are upstairs plus more tables. The staff helped carry pushchairs up the stairs if needed. You wouldn't go there for a special meal but for a filling tasty meal it's fine.

After all of the good reviews I thought we were in for a tasty dinner but the whole meal was awful. The general feel was that everything was really cheap in quality. I had a glass of Rose which tasted awful, the batter wasn’t cooked enough on the cod, chips were dry and over cooked and the fish in the kids fish fingers were grey/brown, yuk! I asked for a piece of fish to replace the fish fingers and I was brought more fish fingers, just as grey. I couldn’t let my kids eat them. Very disappointing. I went to discuss the bill and my disappointment and the waitress said something like ‘you complained about everything, have a free meal and don’t come back!’ I said I’m more than happy to pay for some of the meal but not for the bits that we’re awful and she picked up the order, scrunched it up and threw it on the floor! I wished her luck if this is how she treated customers and left feeling very sad that we had been treated as such and also sad for the owners of the restaurant if they treat customers in such a way. I have never not paid for a meal at all and felt very weird and sickened by her attitude and the way she treated us. If this is how the seagull operates I wouldn’t want anyone to go through the same experience. Do not eat here! I wish i took photos to show how bad it was. It has really dampened our holiday.

Took grandkids on a day trip. Found all eateries very busy and spotted a table. Not a massive menu, but each meal was of good quality and well cooked. Service was very good and staff were very friendly. There is even more space upstairs. Name of review is courtesy of our little ones. When the owner asked if the food, they both chorused YUMMY. Give it a go!