Krispy Kreme In Lex - gton

I purchased the July 4 donuts in advance. Every time I deal with seasonal donuts, we never can get them. Even when ordering in advance, the manager has told me that if he feels like he’s not gonna get them in then he will delete them off the app to be able to be selected by DoorDash. Sometimes he does that according to him and just allows people who stop in themselves to get it . So after he shares that information with me, I even try sending my husband or I will go myself and I’ll be told to come back after 1 o’clock and they still won’t be there when we do. Today what occurred was I put my order in at 5 AM for delivery at 9 AM and they had them available to select but now my DoorDasher says they don’t and now it’s a waste of their time. This has occurred so many times that I’ve already spoken to the manager about it and he had told me that he would try to work with me next time so when it happened today, I called up to the store and now they say he’s not there right this moment, but they won’t tell me when he’ll be back. So speaking to him is now impossible. I tried speaking with the other lady and and letting her know what all I’ve been through, but she had no care.. I don’t even understand why they have seasonal donuts if they will not allow people to order them even days in advance. Very much ready to strike Krispy Kreme off my list of ever going again because of this location.

Doughnuts are always stale and they never send the right items when you order off DoorDash

Rochelle is the best employee you have. She was such a kind soul and she is truly one of a kind. She has an amazing heart and was a breath of fresh air in this world. Do anything you can to keep her.

Store was super clean and doughnuts were amazing! Rochelle was amazing she was super nice and honestly made my day!

I always go through the drive thru because I know what kind of little devil cakes I want but if you don't know about this business or never had them before you might wanna go inside.