Ju Sushi Lounge - Grand Rapids

Hello everyone. I went back to a friend's birthday and tried some extra plates. As usual, delicious. The service was great and we had a great time!

It's been a long time since we got here, but it's worth it. The rolls are so delicious and every bite you get a blend of tasty taste, you can taste...

Visit the city and decided to try this place. I was impressed by the furnishings and how they have the lounge area and dining area. Great concept. We...

My favorite Sushi place near GR...still Meal type: Dinner Price per person: $20–30 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Specialty Rolls, Pot Stickers

Disappointing Service Overshadows Decent Sushi and Lovely Ambience I recently visited Ju Sushi with a large party to celebrate a birthday, and unfortunately, my experience was marred by incredibly long wait times and poor service. Despite the restaurant having its merits, I felt compelled to share my disappointing experience. Let 's start with the positives. The sushi at Ju Sushi was okay, but far from amazing. The flavors were decent, but nothing exceptional that would make me want to come back specifically for the sushi. The ambience and decor, on the other hand, were pleasant. The restaurant had a charming atmosphere with tasteful decorations that created a relaxing environment. However, the negatives greatly overshadowed these positives. We had called in advance to make a reservation for our large party of more than six people. Our reservation was for 6:30 PM, but we ended up waiting for over two hours to get our food. Despite our attempts to inquire about the delay, our waitress provided minimal information, merely stating that they were working on it. The lack of communication and updates on the situation left us frustrated and confused. To add to our disappointment, the restaurant was only half empty, making the excessive wait time even more puzzling. It took the bartender 's intervention after we flagged him down to finally get an explanation. Even when the food eventually arrived, there was no apology or acknowledgment of the inconvenience caused. The entire dinner experience took an absurd three hours, making it clear that Ju Sushi severely lacks in terms of service and hospitality. I strongly advise against dining here, especially if you have a large party. The poor service overshadowed any positives the restaurant had to offer, leaving a bitter taste in our mouths and making our celebration far less enjoyable than it should have been.