Kfc - Goldsboro

Great eating, excellent service and a wonderful, welcoming staff. the tables and floors were clean. my only real concern is that the manager from the kitchen came into the register without washing her hands. I took my order and then used the tongs to get my food and returned to the kitchen without washing their hands. I paid with a card. then she took another command. the customer paid cash. she took the money and got her to eat without washing her hands. money carries more germ than any other tangible objects that are easy to handle. I worked 15 years in the food industry. in the kitchen she could touched surfaces that had raw hair and touching servierutensils after the treated currency, is bad practice, as it can contaminate the foods that come in contact with utensils. gloves are required in the rule, but hand wash is always necessary, especially after touching money or raw meat. no one should be fired. it must be a learning experience. everyone makes mistakes, but as long as they learn not to make them back.

Food was fresh, good and hot! Didn't take too long. Would get 5 stars but I didn't like one of the staff members cursing while she was still helping me at the drive-thru window.

There was 1 car in front of me, we waited 10 mins for mashed potato bowls and still messed it up. After leaving I ended up running into the car in front of me at another business- they said they had been waiting over 20 mins. There wasn't anyone else in the store or parking lot at the time of the orders.

I held on phone for 28 minutes for them to take my order. Worst service in any restaurant I have ever seen. Rude people. Never came to phone. Husband finally rode up there and placed order.

Absolutely terrible! I have never had chicken from KFC or anywhere that looked this bad. It was burnt, bitter tasting, very greasy in what seemed to be very old used oil that left brown residue on my plate. It wasn't even crispy and the meat seemed to be missing or just odd looking chunks. I hope we don't get sick from this : . Don't think we'll go to this branch ever, very dissatisfied and disappointed.