7-eleven - Finksburg

Staff is super rude, I’ve only been here twice and every time I leave a few days later I need to shut down my debit card because I have charges I did not make. Do not go here if you don’t want your money stolen

Best Place to have morning Coffee. always fresh coffee at this location staff owner is very friendly kind always recommend place.

Do yourself and everyone else a favor by continuing north for another two minutes (1.1 miles) and stop Royal Farms instead. The extra mile will payoff big time in peace of mind! This specific 7-11 truly couldn’t be less committed to customer service if they tried. I have personally seen other customers being treated poorly and had several bad experiences of my own at this same location within the last year and a half or so. One day I purchased two Red Bulls and they neglected to mention that they were two for three, when I realized my mistake while walking out, they actually told me that it was my responsibility to be aware of the deal. A few months later, I noticed my change was short by $5 and today, I paid $1.50 for air to inflate my tires, only to realize the machine didn’t work. Although my initial instinct was to simply drive off and let it go, as I wasn’t really that surprised, I decided on reasons of principle (and past experiences) to go in and tell them that I had just lost $1.50 in their “7-11” air and vacuum machine. The clerk, who appeared to have a vested interest in the store, nonchalantly shrugged her shoulders and told me “We have nothing to do with it”. To which I replied with a smile and said “Ok, Thank You!”. Perhaps needless to say, I will never visit this 7-11 again and strongly recommend that others heed this warning as well. Importantly, I think it’s worth noting, that while my experience is obviously anecdotal, I do believe that it is indicative, as well as a clear expression of the overall philosophy of the management. Consequently, I feel as though by avoiding this store, we all do each other a favor in saying “No!” to businesses which clearly do not value their customers.

Horrendous customer service. If you want to be treated like a farm animal, minus any semblance of respect, then this is the place for you. The cashier was incredibly rude and laughed as I walked away annoyed by their obviously disrespectful attitude. I don't understand why anyone in their right mind would be so patronizing towards a customer from the start, without any provocation on my part. Completely ignored my greeting when I entered. That man is costing you customers.

Don't go to this place they close the restroom just because I want to use the restroom but it says out order,but i saw one of it employee coming out of the restroom that means they closed the restroom just because they want to. i pass here almost every day because my guys like it food. i don't by i put gas almost every week to the truck.