Mcdonald's - Effingham

The food was a bit lukewarm, and I prefer not to use the kiosk to place my order. However, the service was very quick and my modifications were made accurately.

The service was nice and friendly, and my order was taken promptly and accurately, just as I requested.

I've never had any issues with them, and everyone is really friendly!

Waited in line in the Drive-Thru for a total of 16 minutes made the order paid for the order they parked us we waited for 13 minutes in the parking spot that they assigned to us when they finally delivered the food it was cold ice cold couldn't even bite into the Nugget cold and old so I walked back inside wanting to know why my food was cold after we waited a total of 16 minutes from start to finish to get cold food the manager who had no name tag on proceeded to look at me dumbfounded and say excuse me cold I said yes here feel it you just delivered it it's cold just oh I'm sorry well we had a slip and fall and then we had confusion and the bad guy forgotten up there on the counter I'm like okay things happen I am in a hurry there's no reason why I had to wait 16 minutes for cold food cuz we can make you fresh food it'll take another 9 minutes I'm like no not acceptable I want my money back she proceeded to go over get my money to refund it to me slammed it on the counter instead of handed it to me in my hand and walked away and mumbled something rudely I will never ever be back to this McDonald's again they did the exact same thing two months ago the only thing is we dined in and got treated rudely

Manager was yelling at all her staff and I stood in the lobby for 15 minutes for two sandwiches and a drunk while 8 other customers were served through the drive thru. When I did finally get the sandwiches they had nothing on them. Just chicken between buns. Terrible manager.