Freshii - Edmonton

I am writing to express my deep disappointment with the service I received at your Calgary location on October 9, 2023, around 12:45 pm. Unfortunately, my experience was not at all satisfactory, and I feel it is important to bring these concerns to your attention. Initially, the server who assisted me displayed a shocking lack of respect and professionalism. Her demeanor was consistently impolite and dismissive, towards both me as a customer and the delivery drivers. This kind of behavior is unacceptable and creates an unpleasant environment for all parties involved. Furthermore, the quality of the food I received did not meet my expectations. The taste was underwhelming, and the presentation was not up to par. It is disappointing to receive a meal that falls short of the Freshii standards, given the reputation of your establishment. As a customer, I believe we deserve courteous and attentive service, regardless of the situation. Unfortunately, my recent visit left me feeling unappreciated and disrespected. I had hoped for a positive experience at Freshii, but unfortunately, this was not the case. I sincerely hope that you address these issues promptly and take the necessary actions to prevent such incidents from happening again in the future. As a loyal customer, I have faith in Freshii's potential to offer exceptional service and high-quality food. I trust that you will take my feedback seriously and strive to enhance the customer experience at your Calgary location. Thank you for your attention to this matter. I look forward to seeing positive changes implemented by Freshii Calgary soon. Sincerely, [Your Name]

Thank you, Freshii, for providing me with delicious food and excellent service today! You guys are amazing. Highly recommend!

There were no chopsticks available, and only one person working who was not very friendly. The noodles were different and not as good as those at Freshii Ontario. Overall, a disappointing experience.

I love ordering here whenever I stay at the Delta across the street. Amazing every time

Service is amazing here. Staff are very friendly and give really good recommendations. Place is very clean and food is great.