Wendy's - Eden Prairie

Always great customer service and eat! I get my food in time and never have to wait too long, even if there are only small staff!

Customer service was friendly but conditioninal. The food was good for and on par with other 10$ and under restaurants.Food: 4/5

Whether I go in person or through a delivery service, this restaurant constantly disappoints. I’ve tried multiple times to go through the drive-thru at times listed as their open hours, and the service either ignored me completely while I’m the drive thru or has closed early. The hours need to be updated or they need to remain open when they say they’re open.The food quality is also an issue when I do actually get to place an order. Missing product, messy product, or incorrect product is constantly a problem.

Went to this Wendy’s a little before 9Pm with no line. We waited at the box to order for 10 minutes and no one came to help. By this time a line was forming and all the lights were on, plus the hours said they were open until midnight, so we didn’t think they’d be closed. We drove around to the window and the woman working had her drive thru headset on and looked like she was just standing there. She then walked over by the window and completely IGNORED me as I honked and asked if they were closed? A bunch of other employees came over and then one locked the drive thru window. The women got smart with me and yelled at me that they were closed. I said why wouldn’t you say that instead of ignoring me and other paying customers? By now the line was 15 cars and she was not alerting anyone they were closing 4 hours early. I went back around to let other people know since she clearly didn’t want to do her job today. There’s always some rudeness or disrespect at this location, especially from this employee but today was just too much, so I had enough. I’m never going back here.

Eating, typical fast food, service was fast and attentive. the worst part was the restaurant, nobody wanted to eat inside. all white and gray flowing, and the tables are randomly positioned. food: 3/5