Mcdonald's - Eastleigh

Worst drive through ever. Went at 11pm and the I was one behind someone ordering at the temrinal. took 1 hour, got so bad there was alsmost a fight in the car queue. no apology, guy coudlnt remember my order and it was stone cold. by the time I left the queue was out by the road. cant imagine how long people must have waited that couldnt turn back

I went for breakfast and ordered some pancakes and syrup. I ordered on the app to make it faster hoping to collect my food and leave. However after waiting 15 minutes in the drive through i recieved the pancakes with no syrup. I went back into the store to ask for the syrup i had ordered and after waiting about 10 minutes for the worker to wander around the shop i was told they didnt have any. I cant belive they would sell something they dont have and expect me to just deal with it. I paid for pancakes and syrup and got cold, dry pancakes. Furthermore, while in the drive through i saw atleast half a dozen rats running around the store room. Overall my experience was shocking and i would never reccomend this mcdonalds to anyone. I even tried to get my money back on the app however you cant and the only option is to go back into the store. By this time i was already home and wasnt going to make another trip and waste my fuel. I through away the pancakes because they werent worth eating. Not only that, i watched a worker take food from a car that had the wrong order and hand it directly to another custmer without replacing the order.

Don't ever go through the drive through at Hedg end McDonald's you'll be here at least an hour and that's without there being a que. The worst drive through by Far I don't know what they do but you'll be able to go in eat get home and into bed before you have even been served your food if you opt for drive through at this place. Terrible service.

“24 hr” McDonald’s but closed and entrance closed at 1.45am on a Saturday night/Sunday AM! This is a common occurrence at this branch!

The breakfast at this restaurant is always excellent, but the service could be a bit faster. Despite only 3 people waiting, there were plenty of staff behind the counter.