Madeira Way Restuarant - Eastbourne

Visited for Sunday lunch, family of 8 all of whom ordered something different so not particularly easy for chef given everything is cooked to order. Everyone enjoyed the experience, food excellent and passed around to try each others dishes. Because it's fresh cooked be prepared to wait a while but,having been a few times it's invariably worth it. Good quality, fair value and good service.

We came to this restaurant as a family as my husband is Portuguese and we would have no issues when discussing the menu as I 've got coeliac disease (gluten free). But OMG how mistaken I was! To begin with there 's only one waiter to serve all tables which then took at least 20 minutes before we were able to order drinks. When we finally got talking about the food and allergens it became clear how clueless this guy was and how arrogant and disrespectful towards us he became. He has no idea what allergens are, no idea how to treat costumers who try to explain to him what the correct information is he simply turned nasty and told us he had no time to waste with us as there were people waiting to be served. I 'm not expecting to be treated any different from anyone, far from it, but as a paying costumer I expect to be respected just like everyone else. He was rude, disrespectful, obtuse and absolutely awful. As a business who should be aware of potential allergens that could kill their costumers it is clear that this restaurant doesn 't care about any of it. If you are thinking of ever eating at this place, think twice, not only because of the lack of knowledge towards allergens, but because of the way they treat their costumers despite it all. I wouldn 't even give a 1 star to this place! That man needs to learn some manners or look for another job where he doesn 't need to see another human being!! Absolutely Disgraceful! If anyone from this place would like to give me a call so I can educate them in allergens or even in good manners, I 'm here.

Sunday lunchtime. The food was nothing special at all, you order your main and if you wish to have potatoes, salad or veg wirh your meal you have to order them as a side so not cheap, i had chicken cordon blue which was just 2 fried breaded chicken breasts with a slice of ham and cheese sandwiched in between, husband had scabbard which was quite tasteless. I will say the garlic bread was nice though. The waiter although polite and professional was far from friendly and welcoming. Sorry but will not be returning

The wife and I visited on 03/02/22 and both had the maderia way steak which was very flavoursome and cooked to perfection, we both had cheesecake for dessert which again was first class and probably twice the size of anywhere else you are liable to eat, the service was a little slow hence the 4 stars, so if you don't mind a little bit of a wait for some fantastic food at A VERY GOOD PRICE!! Then give it a try

Great authentic Portuguese/Madeiran food. Especially good fish. Ask the waiter to recommend. My favourite is the grilled sardine salad and the pork or lamb chops which are huge! They do the traditional hanging beef skewers which are really good also. Good ambiance always lots of local Portuguese eating here. Prices really good for the food. It’s a family run restaurant so if you want fast service go to a chain. The food is worth the wait, just take good company and enjoy the meal.