Dunkin' - East Ridge

I started getting Dunkin’s coffee recently, and they make my drink different every single time.I have to get decaf coffee because of medical reasons, and my coffee this morning was not decaf and I didn’t realize it until I spent the entire day today experiencing the side affects of the medium coffee I drank.I’ve heard that some places avoid making decaf because they are out and not informing the customers, not sure if this is the case or not…

Staff always super friendly and helpful, they always start my day off right. Love this place and highly suggest. Super helpful and quick!

They had almost no donuts, the ones that were there didn't even have the corresponding flavors, they never served me, their employees don't care about the customers, terrible service, I would give them 0 stars

This dunkin’ is hands down the best!! the staff is so friendly and even when they have a line to the road they put a smile on their face! I go every Sunday and I have never encountered a rude or unfriendly staff member. also their coffees are consistent unlike most dunkin!!

I love dunkin donuts and I'm a repeat offender (m-f), but specifically I frequent this location. This is hands down the BEST location. Fast, friendly, service and your items made correctly, EVERY morning.Shawn, the dunkin manager for East Ridge, shines his light brightly along with the other staff.Yesterday morning he was so kind to me by covering my tab when my card was unexpectedly declined. I was stressing at that point bc I realized my card had been compromised. Knowing I needed to call the bank and take care of business and fearful of what I was going to find out. He was very kind to cover my purchase for me. I went back to repay my dues this morning but he declined saying it was on him. It's refreshing to see others lights shine and to have your faith in humanity restored with acts of kindness. He literally helped my stressful morning from being a completely horrible day. So Shawn, thank you again! ?