Starbucks - Draper

Lady in the second drive thru on 12/31 12:45pm was so rude and has extremely poor customer service. Lady was arguing with my mother in law about how she can’t tell the difference between our drinks. Such a terrible barista. Should be trained or let go

I went through the drive through to get my daughter a vanilla steamer as a prize and they screwed up the order and gave her hot chocolate. Which she doesn’t like. Then they were closed by the time we figured it out so there wasn’t a way to resolve it. And we also asked for whip cream on my drink and hers and didn’t get that. Extremely disappointing!

It's a Starbucks so you know what you're gonna get. On this day I got the coffee I expected but also solid service.

Many years ago, when you got a Caramel Macchiato, you could actually taste the caramel, but not anymore — now they skimp on everything.

I always like to go Monday and Fridays with my sister to Starbucks. I usually make my own decaf coffee at home because I have a medical condition where caffeine limits my everyday activities. This is the third time now where I ask for a decaf coffee and they put caffeine in it. I love the people who work here, but please be honest and remake the drink if you don't know if you put decaf in it. I don't want to stop coming here because of fixable mistakes made.