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Restaurant bewertenThe starbucks in Denham springs Louisiana is always fast and
Me and my wife grabbed some coffee and a few breakfast sandwiches and it was really good
Wish I would’ve saw these reviews before taking my kids in on Halloween dressed as Starbucks . The guy taking the order seemed as though he was forcing himself to talk to them, the girl act as if she was so busy couldn’t even ask her a question without her looking like we just threw a monkey ranch in her day, she completely ignored them . She only laughed when my daughter said she loves Starbucks and the guy said “you can take the rest of my shift if you like” as if there was this inside joke going on. My daughter was so excited to go there because she loves Starbucks and said “everyone is going to say how pretty we are” but my kids were truly ignored. And NO ONE was in there. It’s common courtesy that’s all, these are kids. Interactions means the most to them. You’re in fast food (coffee) services you should know how to act. I was trying to spark a conversation. But epic failure. Boring, rude and horrible staff. Definitely don’t give the “Starbucks” vibe. Wish we went somewhere else
You can see my past Google reviews to confirm that I never leave negative reviews of businesses, but after multiple bad experiences at this location, I felt compelled to do so today. This morning at around 9am was particularly bad, as Madison seemed to be in a horrible mood and as if checking her phone during this morning rush was the most important thing on her agenda. Although I stood in front of Madison obviously waiting to be acknowledged, I was not acknowledged until I spoke to Madison first, only to be met with a short, sassy response. I was not the only customer put off by her demeanor, as the gentleman next to me expressed it as well and was annoyed when he had to wait until Madison finished her cell phone business before receiving his drink carrier. The employee in the bucket hat, working the pastry side of the store was also terribly unpleasant. The attitude radiated to everyone in the store, customers and fellow employees alike. I 'm positive a check of your cameras will confirm this in the way he can be seen slamming and tossing prepared pastry orders down as he sold them. The entire establishment was unorganized, messy and in a general state of disarray. As a long time service industry employee, I understand how hard it is to keep a positive attitude and stay calm during these rushes but the atmosphere I felt that I was met with today is unacceptable. I am a loyal Starbucks customer and I frequent all 3 Denham Springs locations often. I am never met with this same negative energy and messy atmosphere at the other 2 locations, even during a busy rush. Although Starbucks will never lose my business, I will avoid this location moving forward.
Always quick to get people through the drive through.