Hilton Garden Inn Daytona Beach Oceanfront

Very disappointing for a Hilton!The positive point is the proximity to the beach (literally on the water's edge) and free parking.Negative points: The staff could have been more attentive and pleasant, often engaged in conversations or on their phones.Housekeeping was not done during our stay (we would leave for the day), despite my requests at the front desk in the morning.The rooms are aging, poorly maintained, and not soundproofed (we could hear our neighbors' conversations).The fridge was wobbly, the furniture was damaged, the room was humid, and the air conditioning was very noisy (it's a choice between sleeping or enduring the heat).The swimming pool is dirty. Despite the beach showers, the staff never shows up, and people don't respect so there is plenty of sand and dirt in it.

Honestly if I can give no stars for all but the location visited last weekend and must say this was the worst in Hilton chain they should close the doors and start all over. First day stopped by desk around 6 after dinner to requested towels, pillows and 1 blanket. After 10pm got towels and a sheet no blanket the person came back 30 minutes later with a pillow. We had gone to bed by this time so this woke us up. Stop by desk next day sink stopped up, towels and toilet paper needed as room was not serviced. House keeping will be up shortly we were told around 3:30pm. No one showed up ever went back down called a few times each time same story but no one showed. My daughter spoke with Jackie who had no solutions other than now we are told they are out of towels. She yelled and talked over my daughter as she tried to explain how long we waited what each person told us. The Jacuzzi was under construction, the pool was dirty. This place is not at all up to Hilton standards. I was told Tina the manager would contact me and nothing has happened. Reached out to Hilton down the street was told hotel could get towels from them.

When I opened the door to my room and stepped inside, I slipped on the tile floor. It seemed to have some sort of haze on it. I then realized that my room smelled like sweat. The chair had so many stains on it that I would not sit on it. I walked back down to the desk and advised the night clerk, Jackie that I needed to change room. Jackie told me that they were all booked up for the night and didn’t have any other rooms available. I documented the condition of the room with photographs, after I contacted Hilton to file a complaint. As a Diamond Member of Hilton I can say that this was the dirtiest Hilton room I have stayed in to date.

The rooms and the facility smell of bleach, cigar and pet constantly. It was unlike Hilton quality. The hot pool was closed for maintenance. Pool was unclean. The facility surrounding, room and furnishings are average. Our a/c unit had a leak, there was a huge coffee stain on the rug and mold smell. It wasn't worth our $200/nt pricing. Easy beach access and the view from our 8th floor balcony was breathtaking. Other than these two, we don't have much to brag about. Would not recommend this hotel to anyone! The complimentary breakfast with voucher of $20/person was a joke. Service is okay. Hilton if you are reading this! Fix the problems in this facility and reopen for business to retain customers to come to this location.

Had a wonderful experience at this hotel. The breakfast hostess (sorry I forgot her name) was very nice and her service was amazing. Love the location right on the beach. Will definitely be back.Rooms: 5/5