Mandro Teahouse - Davis

The best and the worst!This is the best bingsoo, but I kinda wish it weren’t.I’ve had several weirdly tense interactions with staff…? Like, defensiveness or brusqueness around questions like, “can I have boba on my bingsoo?” (No. “Can I order just boba?” (No. And the air is CHARGED and I feel like the reaction is like I’ve kicked a kitten. Tea shops usually offer endless customization options, so I am still worried about what I managed to do?This is just one example, but I’ve had many at this place. It’s very jarring because I have negative customer experiences never.Why?!? ?

I guess it is a popular place, the dessert is great but it is kind of dirty floors, unclean tables and dirty chairs due to traffic. Wish the manager or owner can do a better job keeping up with the place would make it a lot more enjoyable.

Honestly surprisingly good. They had really fast service even though it was packed with students and families from commencements. The prices are also cheaper than most of the other places in davis. The atmosphere is a little boring but it is more spacious than the other places in town. Then obviously their drinks were really good. I drank it all in that one sitting. The boba was perfectly textured. Good stuff

Love the bingsu! It’s hard to find good bingsu in a lot of places in Bay Area. I love that they really loaded it with strawberries and strawberry sauce and gave us a whole container of sweetened condensed milk! It’s also layered!! That way when you finish the top part you still have more strawberry! Def will come back again!

I was made to feel completely unwelcomebecause I wanted my milk tea with matcha have a green and black tea base. I'm 42 years old and have reverse receptors in my brain. the extra caffeine is needed. I know what I like. I was so extremely polite and they rejected me in a like never came back sort of way. I was born overseas where hospitality is everything...this sort of behavior I suppose is the norm now?.. I was just felt feeling completely hurt. No advice was given to even steer me with the menu. She just flat out rushed to say no. It felt more like an attack than customer service. There is a far cry from we won't do that. Company policy. To, I'm so sorry we can't do that but what are you looking for maybe I can recommend a drink off the menu? Like just a flat explitive inserted no. Just mean. So mean.They snobily rejected me because I asked for an drink that I like and have already had. I didn't even get to try this place out...the lady who was helping me was all ego and was actually super happy to make me feel uncomfortable. I don't feel this is a safe place. Thinking about the whole exchange just hurts my heart and she made me cry because of how rude she was. I am Autistic. Human interactions are super hard for me and it is very difficult for me to try new things. I feel completely floored and dehumanized.