Carl's Jr. - Culver City

This Carl's is pretty good. We had to go through the drive thru, which I don't like because the inside was closed. I consider that just lazy. But the food was very good, just as I expected. We love their burgers and fries. What I don't like is having to go through the bag to make sure you added the sauces you asked me if I wanted and I said yes. Now, that is not good so get it together. The food was hot and very good.

I love a Carl's Jr burger from time to time, but DO NOT GO TO THIS LOCATION! I stopped in for lunch while I waited for my car to be cleaned at the car wash next door. Ordered a medium #2 no luttuce, onion, tomato and pickle. Food came out and the onion rings were hardly warm and not even close to crispy...like they usually are. No big deal, I ate them anyway. Went for the burger and noticed no cheese, so I went to get it fixed. The Manger Antonio without hesitation or looking at anything, told me I wasn't charged for the cheese and it would be 86 cents. I tried explaining to him that the #2 comes with cheese standard like it reads on the menu...w/cheese) and it doesn't say anywhere on the receipt calling for no cheese. He told me if I wanted cheese, I have to pay... overall he was just acting unprofessional and passive aggressive with me for no reason. I am upset at this point but hand my card over and he charges me .66 not .86 for the cheese. They tried to throw some cold cheese on my now cold burger, but I asked that they replace it so the cheese will melt. I have been in many types of eateries all over the world and I've never seen a manager act like this. He made me feel like a criminal trying to steal cheese. This manager has absolutely no business being in any kind of management role that has contact with the general public. If Carl's Jr corporate/ownership sees this, you should really check in on this location and check in on this guy. #shameful

My experience was excellent today. The person working in the early morning (5:00) was very friendly, very professional and the service was excellent??

Double Western Burger no longer tastes the good beef and cheese are low Very soggy texture and rough makes sense why the lunch hours in this place are always empty

There is a hair in my food. I am calling the restaurant and no one ever answers. This is the second time I?ve gone to this restaurant only to leave with issues with my food. I will never return to this disgusting place again. But I will be in to get my money back for this mess. I will be reporting this to corporate. This restaurant needs to be inspected and evaluated for competence and cleanliness; including sanitary procedure.