Chicken Salad Chick - Cullman

I went in and waited in line for 45 minutes plus on 8-3-23 for a promise where you got your same order on 8-17-23 if you brought back your receipt. We went back to get our free order today and was told that because the cashier rang up our order as take out it wasn't valid. Total scam!! Lost a customer today Chicken Salad Chick!!

I like it Other than I wish they had more eggs ? in the sandwich I got! But it was very tasty ?.Parking: Easy-to-use parking yea boy!

Great food great service and a great atmosphere. Always a great experience.

Food was good but wasn't enough to fill you up. On my salad didn't fill the bowl up but my hubby bowl was filled. Price for 2 people

Wife picked up 2 fancy nancys sandwich 's, with sides, broccoli salad and a potato soup. Got it home and the containers had been stood on edge in the bag instead of flat. Both spilled out in the bag, was a total mess. The soup was in tact but the container was a mess as well. I called the store got to manager A , was apologetic, come in and we will replace your order sorry for the inconvenience.So 5 days later i make the 17 mile trip to town, 4:20 PM and go by. After 7 minutes at the counter (only person there other than a couple already eating) was finally served. Got to manager B . Explained my issue. She offered the scoops of nancy. I told her it was an order with other stuff, sides included. Told them what manager A had said. Manager B said A was a shift manager and that she B would not approve a refill of the complete order since the soup had not spilled out. Not to make it an issue i said OK and purchased another soup.Got the replacement order home and the wife opened it up and there were the scoops of nancy, a pickle, a cookie and a stack of broken crackers, no sides.The food is great but can 't say as much for this manager. If she does not want to provide customer service then she should work from home stuffing envelops. My wife may go by in the future but it 's not a place i will frequent. It 's not my fault she was ill and had to pull a long shift, in my experience that is part of the territory when you take on a customer contact job.