Firehouse Subs Cranberry Township

Today was my first visit, I was created by friendly staff who was very helpful with the menu. I ordered a cheese steak and it was the best I had in a long time. Anyway, it'll be back.

The only good part of my overpriced, nasty tasty meal was the lemon Coke. I asked for white bread, I got wheat. I got approximately 2 1/2 inches of a toasted end of a sub, with 2 1/2 mushy meatballs ans terrible sauce. The mac and cheese was gross and not even lukewarm. And a lemon Coke. For $14.72. (I left a 20% tip. I will never waste my money there again!

Terrible customer service. Had no idea where to order, and the girl behind the register didnt seem to care. Ordered a sub, bag of chips and a soda. No ice out of the drink fountain and every soda tasted horrible. Got asked if i wanted to round up my total, but have no clue what i rounded up for! Kids? Charity? The girls pocket? No clue. Was not even close to worth the 22 bucks i spent on my dinner there (overpriced is an understatement) wont be back.

I went to purchase a roast beef/cheddar sub tonight, at Firehouse. I was so pleased! First, I want to commend the young girl that welcomed me when I walked through the door. She was so kind, and I know it's typical to train your employees to do this, she was the only one out of 4, that did! I will say, the young man that checked me out, was quick, and efficient. There was only one other customer, in the restaurant, waiting for a sub to -go. The young man took my order, and the young lady that greeted me, did all the work. My sandwich was ready quickly, and she handed me my sub,and sweetly advised me to grab extra napkins. When I got home, and pulled it out, it was PERFECT. So good! She did a wonderful job! Whomever this was, looked like a teen working. Please commend her, for a job well done! My customer experience background, is a huge part of who I am, and she absolutely exceeded my expectations. Had to come here to review, and commend her! Thank you!

Super friendly staff and owner. Food is always good and consistent. Great subs!!