Cortland Starbucks

Service: Take out Meal type: Other Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommendation for vegetarians: Highly recommend Parking space: Plenty of parking Parking options: Free parking lot

The girl who was working drive thru was really nice and service was good but when I got my supposedly large frozen coffee it was the size of a small. I should have just went to Dunkin donuts where I would have gotten 3x's the amount if I was able to add a picture I would. So disappointed Service: Take out Meal type: Brunch Price per person: $1–10 Food: 1 Service: 5

Usually decent and don’t think I’ve ever had issues before. Only leaving this review because of the weird experience I had today. Went through the drive thru and ordered a pretty simple order with 2 MINOR (literally cold foam and flavor- nothing insane) modifications to a standard staple drink. I was charged for the modifications but was given just the basic drink- had to get it remade after re explaining what I wanted- only to be cut off mid sentence by the same lady guessing my modifications (and guessing wrong, for that matter). Told me they would remake my drink after I corrected her guess of my drink, and they still made it wrong. At that point I accepted my losses and just went home because at that point I had two drinks to finish myself lol and I had somewhere I needed to be. They weren’t bad or anything, just not what I ordered. The lady wasn’t rude, but I felt the situation could’ve been handled better, she seemed pretty clueless. But I am still dumbfounded. Just wanted to post this so that someone could be aware of how some people’s orders are being handled and maybe serve as a reminder for baristas to double check their orders before just handing them off or offer more training to/come up with a better system of ensuring correct orders. That goes for everyone on bar, registers, etc.

Ok Service: Take out Meal type: Brunch Price per person: $10–20 Food: 4 Service: 4 Atmosphere: 4

The General Manager is extremely rude. Service: Take out Meal type: Other Price per person: $1–10 Food: 1 Service: 1 Atmosphere: 1 Recommended dishes: Frappuccino