Port William Inn

Went for a family meal tonight, first time at this location and pub. The views were great and worth the trip. However, the food and the staff were not worth the visit and based on this certainly won’t be back. The staff wasn’t tentative at all to their tables and when you clearly wanted to make eye contact they looked the other way. They got our starters wrong, I tried to get the attention of member of staff to make them aware, the girl looking after our table was looking after another table at the time and the other waitress clearly ignored me because it wasn’t a table she was looking after.. just rude and bone idle. I made a complaint to another staff member to say we hadn’t got our starters.. after trying to get someone’s attention for a good 5 mins he said he would sort it. 5 mins later the girl looking after our table came across to say we didn’t order the starter which wasn’t the case at all.. her attitude wasn’t great at all and she said she didn’t see us trying to get her attention which I did say I agree with as I could see her looking after another table at the time. I explained it was the other waitress who was to blame as she clearly saw us wanting attention but wasn’t interested as it wasn’t her table. The waitress talking to us just said “right ok” being rude and I stopped her and said it wasn’t ok. We told her to forget the starters at this point as clearly it was our fault she couldn’t take a simple order and blamed my wife. 5 mins later I could see the two waitresses having a full blown discussion about the conversation i had just had both looking over and rolling their eyes. Absolutely disgusting level of service.. To top it off the food came and it was bloody awful to boot. We spent £150 on bread as a starter and 4 main courses and a kids meal and we had two waitresses rolling their eyes at us in the process. I hope the management read this post as this is a clear reflection of them with their poor customer service and awful food for what they are charging a hell of a lot for. I just paid the the bill and left.. if I had complained I would have spoiled my manners with the two spoiled brats serving us and how they carried on. It was better for them and us I paid and left. If I can be any help to others reading this.. go for a pint, enjoy the views.. give the food and staff a wide birth and grab some fish and chips on the way to or back from this place. Food and more so the staff a total disgrace.

Must try and must visit. Located right on the side of the cliff the restaurant offers great views with decent food. We had a great time, we drove here from Tintangel castle and drive was pretty good. There is a public parking lot almost 200ft away from the restaurant and it had quite a few parking places. We had crab starter it was good and the fish finger burger was great , lastly the chicken mains was decent, only problem was i didnt know it had pork too , but we set it aside and had the dish. Also we had to add salt and pepper to every dish on our own, would have been great if it had been prepared to basic taste at least. There is no mobile signal in the area, so please rely on satellite navigation.

Nice pub, but whatever you do do not bring your own packet of nuts!!! Went here twice within two days and the second time, despite having spent about £1,000 in drinks and food across the table, were told by the incredibly rude manager to put a small packet of nuts away, even though they weren’t being eaten and were just sitting innocently on the table. When we laughed and suggested he must be joking (having spent £1,000 on food and drink) he threatened to throw us out and made us throw out the nuts for good measure. Cannot believe how rude someone can be, especially towards guests who had been there all day and spent a good deal of money across 2 days. Left a very sour taste in our mouths and we left immediately.

Great bar, wonderful views, lovely wine, nice people. Worth a visit!

If I were Dickens, I would write a novel on this place. But Dickens I am not. I shall, therefore, leave a short review: Best fish and chips I've had in Cornwall. Fantastic location and great staff. Alicia made me feel very welcomed and provided just wonderful service.