Romeo's Pizza - Columbus

I waited two hours for a pizza that they said would arrive in 45 minutes. When I called to check on it, they kept insisting it was on the way, but it never arrived. I spoke with the manager, who was quite rude. I will never order from them again. Even when I requested a refund, the manager was dismissive. They seriously need to reconsider their staff. I do not recommend this pizza place.

I had a disappointing experience here. I ordered online and was told it would take about 25 minutes, but when I arrived at the shop, there were around 10-15 others waiting. Some people were quoted wait times of up to two hours. After waiting an additional 30 minutes and seeing that there were still over 10 orders ahead of me, I decided to cancel my order. I don't blame the employees; it seems like a management issue or perhaps a general staff shortage. They really shouldn't be accepting orders when they can't keep up. Based on other reviews, it seems this is a frequent problem.

This place used to be decent, but my last few visits have been disappointing. The quality has really declined and everything seems to be falling apart. I’m not sure what happened, but after being let down four times in a row, I probably won’t be coming back.

I honestly don't know what's so good. the sauce is too sweet, but the people who work there are nice.

This was the worst pizza I have ever ordered. I can’t believe I paid $28 for a decent salad, but a horrible pizza and had it delivered. I ordered the thin crust. They used to be good but I believe they’ve changed the crust and now it is like a tasteless Limp piece of cardboard with toppings on it. The sauce was salty snd most of the toppings were in the middle. The pizza looked like it slid around in the box and was heaped up on top of each other. I would ge happy to pay for the salad, but your pizza is the pits! I want a refund!