Tim Hortons - Collingwood

My BF came back to the car ranting that this was the worst TH experience yet.

I popped in quickly to use the facilities and to grab a tea while travelling through collingwood to Toronto. The bathroom was the most disgusting bathroom I ever seen inside a Tim Hortons or any public bathroom for that matter. I knew something was not...right from the odour the minute I opened the womans door. I reported it to the person working the counter. I will say this lady was not a teenager but a person who responded by saying yes she was aware but they were too busy to clean the bathroom. While waiting for my tea and person came in walked to the bathroom, immediately came out to report the bathroom conditions to which she was told, yes we are aware and we are too busy.

Busy in the morning and no counter staff on, line up to the door. drive through splits the parking lot, once you get in you can't get out as the cars in the drive through block your way. Difficult pulling out of lot going east...due to high volume of traffic. You have to pull out onto the Poplar Side road to get back to Hurontario St. Coffee is good but the service inside the store is very slow. Rush starts at am according to the locals.

Stopped in while my husband went for gas next door. I was the only one in line and was completely ignored. A gentleman walked in and was assisted at a closed till. I moved to the closed till to get served. No apology, barely an...acknowledgement. Took longer to get cups of coffee than to fill a gas tank and pick me up.

You get what you expect. Great DQ blizzards made perfectly for us. We ordered drive-through, the inside was busy. The window staff member on the window was courteous, efficient