Pizza Hut - Cleveland

I walked in to order. They was out of pasta so the young man made a pizza to match the kind of pasta i wanted with no problems.

Food was great. Delivery driver pulled up to house and honked. Didn't get out of his car. It's just lazy and rude. Definitely not professional.

We Ordered pizza before 7 PM, the delivery time stated that the pizza would arrive at 7:30. At the 1 Hour mark, we used the tracker to check our order status.This is when we learned that our order was now being transferred to Door Dash and would now arrive at 8:35.If we wanted to order from door dash, we would have ordered from door dash! We were trying to give our directly to the franchise.We called in to understand where our food was and after waiting 19 minutes to speak with someone at the store about our order, my husband was hung up on. Unbelievable, unacceptable. We will never be ordering from Pizza Hut Again if these are their standard business practices.—Also, we just received our order and the pizza wasn’t cut!???

Where do I start? I stood in register after running the filiale for about 10 minutes before welcome to c if I needed some help...then they get dinner box to house and chesse brot was burned zimt brot not boiled and boneless hone bbq wing has no bbq. made me remeber, which pizza hat nonlonger my fave pizza. what a whole thing that experience am. would ask if a refund or food to h remade, but the workers had attitude when I was finally helped....DO not waste their money not risk ur health

Placed a order for delivery a hr before they closed. Never received my food. Over a hour after I placed order get message saying was canceled. Never called me. Very unprofessional. Said to call store directly then they didnt answer my calls. Shouldn't have to give one star for this.