Mr. Hero - Cleveland

Dang we missed Ms.Sparks but Chris got us together we love this location so much and always treat ourselves to this location for the customer service and very clean environment. Thank you so much

That little waffle chicken sandwich you guys got right now, KEEP IT FOREVER!!! DELICIOUS!!!!

Typically, a one-man shop when I go in. Wasn't thrilled the first time I went in and decided to give it a second shot. Waited 15 minutes for two sandwiches. Close to leaving another customer came in and told the employee working he wanted a medium roman burger; employee rang up two roman burgers and the guy paid for them. A few minutes later he noticed he was charged incorrectly, and the employee fought with the man saying he ordered two sandwiches and refused to refund him (when even I heard him order a medium. I get back to work and my coworker noticed their sub was a small and not a medium and we were charged for a medium. Don't think I'll go back.

One of the 2 Mr Heros I go to. They don't raise the prices as much as another one in the area and they are much more welcoming as well

I ordered my food online and when I got home I had cold and nasty fries and my sandwiches was soggy