Pret A Manger

Disgusting. Just like the larger store further down Old Broad Street, this branch has a problem with flies in the cakes display. I will have to assume that this is a systemic problem across all branches. I just don't understand why a company of this size cannot sort out this problem.

We 're longtime enthusiastic Pret Fans/Customers, and when we 're in London, our most frequent Port of Call for Coffees Snacks, over many years, is their South Kensington Outlet, which is close to where we stay. This is an extremely busy place, at times it 's a struggle to get a seat, and the Toilets are not well maintained, but there 's a great atmosphere, Pret 's range is excellent fairly priced, and the Staff are friendly and competent. Now, we were delighted to discover another Pret Outlet, in HEATHROW TERMINAL 2. What 's more, it 's thoughtfully designed, with a layout offering Tables Alcoves to groups individuals, such that people can relax, and the tasteful decor which highlights many famous Cities, using Food Ingredients is extremely clever too. Pret offers it 's usual excellent range here, and the Staff are as one expects from Pret pleasant and helpful. But there 's an unfortunate, and less than admirable, downside here for regular Customers of other Pret Outlets : PRICES are noticeably significantly DEARER ! We didn 't check everything we consumed, but we were disappointed saddened to notice later that at the Heathrow Terminal 2 Outlet, for example, an Americano is all of 35 Pence dearer, a Cappuccino pricier by a similar amount, a Bakewell Tart 25 P above the regular Price, and a Chocolate Chip Cookie an incredible £1 dearer ! As I 've said earlier, we 're longtime, supportive Customers of Pret a Manger , but can 't help feeling, in light of our very recent experience Heathrow Terminal 2, the company is, to its discredit, crudely engaging in Price Gouging at this Airport.

For the category of fast food to which it belongs I found them really excellent for quality and price. Often abroad... London... Paris he frequented them especially for the wonderful soups!

I understand that it's busy (especially with the new subscription kicking in), but some members of staff seem to have an attitude that makes you feel not welcome. A smile goes a long way – I'm sure it's hard to smile when you're tired but maybe then the management could do something? Shorter shifts, more rest, better pay? I know it's easier said than done but I think it's important for Pret to up their customer service game/ after all, people who use the subscription code are still viable customers... Plus, Cafe Nero next door, no matter how busy it gets – very different customer service. You feel like they really care! And the prices are the same (if not higher at Pret)...

I love going here as the food is freshly prepared and its consistently good. The staff are always friendly and welcoming and I have never had any reason to complain.