Cafe Nero - City of London,Westminster

Tat Slovakia now is very disgusting talking in the fun in bathroom

This isn’t just any Nero, it feels like a lovely local coffee shop. Danielo(?? is a warm Friendly face to come pick a coffee up from all times of day, always met with. Friendly warm small from all of his staff. Really recommend this shop, for great service, wonderful coffee and a warm, inviting atmosphere. 5* all round,

I never find myself the need of leaving a review on chain cafe 's, but, today is different. The 2 ladies working had a very not welcoming and rude attitude towards me and the other person who visited the place. I approached to ask them if I could borrow 2 plates since, even though we were eating in, they gave us the food in paper bags, the shocking thing is that she was on her phone showing something funny to the other lady and had the audacity to finish the video first, and then asked my question... Not only that, they denied the 2 plates, just ebcause it was only 2 of them in the shift ... what? Also, the toilets were a mess, not the type of mess that you would expect from coffee chains... but worst, like nobody has cleaned in at least three days. I asked another question, and instead of just answering she just nodded and as I walked away laughed.... whatever the reason for laughing is, it does not come off right. If you get a job, you do it right. You are not doing a favor for a company... you got the job because you needed it, so I do not think is fair to act towards customers like you are doing a favor to Cafe Nero lol. Food was excellent though.

Love the drinks, my favourite being the Luxury Carramel latte. Soo delicious Clean inside, clean bathroom. Very comfortable seating area. Definitely recommend

Employees are clueless, if you want to expend a hour for a coffee when the place is empty you must come here