Eddie Merlot's - Cincinnati

Amazing food, amazing service!!! You will not be disappointed!

We had an amazing experience at Eddie Merlot's. We were a large party and everyone enjoyed their time at the private event we hosted. Great experience, people were nice and friendly and the cost was very good and within our planned budget. Worth every penny.

Celebrating our anniversary at Eddie Merlot's. It has been several years since we have been here. Very nice to see that the service is still top notch. Started off with a glass of champagne, followed with 2 Maryland crab cakes on a bed of corn relish,that we shared. These were delicious! Entrees ordered were the New Orleans mixed grill. Consisted of a 4oz filet, blackenedshrimp, sausage with garlic mashed potatoes. I added a chopped salad with the house vinaigrette. My husband ordered the wayguribeye. Added mashed potatoes, Mac cheese. All side dishes are ala carte and large enough to share. My filet was so tender, itwas like it melted in my mouth! Cooked perfectly. Probably one of the best steaks I have ever had. Plus it was the perfect sizeto have along with the shrimp and sausage. The ribeye was cooked perfectly and had great flavor. My husband thoroughly enjoyedhis waygu experience. Sorry I don't have a picture of it. We were served a creme brulee in honor of our anniversary. I've neverbeen a fan of this dessert, but we were pleasantly surprised how good this was. Added a coffee with Bailey's to have withdessert. We both look forward to returning and possibly trying the bison.

Sub par experience at Eddie Merlot's for Thanksgiving dinner. First, the good: Cocktails were awesome. The atmosphere is amazing. Great location, courteous front of the house staff (valet, host, etc). The not so good: We reserved a table for theirthree course Thanksgiving dinner. Although seated promptly, it was clear that the location was severely understaffed for theevening. 15 minutes passed before engagement with a server (not his fault, he was running 7 tables he later told us). Experiencewent downhill from there. Multiple items on the menu unavailable including the Thanksgiving meal we had made reservations for.Soup and entrees were cold. Proteins were overcooked (not to order). Zero engagement from management. From seating to signingthe check, we were there for 2.5 hours (mostly spent waiting on service, entrees, etc). More issues, but I won't belabor thereview. Take away: My guess is that the staffing issues were to blame, and I can understand that, especially for a holiday meallike this. We may try the restaurant again it does seem like a fine steakhouse and seafood bar. And, again, the cocktails weregreat. It was just a shame that the evening was kind of a bust, especially at this price point. Ultimately, I recommend to givethis place the benefit of the doubt and to give it a shot but perhaps not during a peak rush time. They don't appearequipped to handle that.

Probably the worst culinary experience I had. It has made a reservation for Thanksgiving dinner for 7 guests at 19:45 in advance. We sat pretty fast and waited 20 minutes to see from a waiter who just showed us to let us know they were from the Thanksgiving special. Has not offered to get drinks, etc. We only have our menus and left. Until now it was obvious from the whispers that everyone around us had a terrible experience. We finally got drinks at 9:00 and had to beg for bread and appetizers we received at 9:30. We finished the steaks that came at 10:00 and were cooked cold and over. The manager finally came around and offered 50% of our meal, which was not enough for inconvenience and the ruined Thanksgiving evening. I will not blame the servers because they did what they could, but the administration was so aggressive. We were there for 3 hours for cold food, bad service and dirty toilets. I will say we visit this place 3-5 times a year, and this is the first problem that we are? ve had, but definitely could have been handled better.