Chili's Grill Cincinnati

Ordered thru Doordash to my hotel. No issues. Fast service. I rarely eat steak but it was medium well and tender. Mashed potatoes were a plentiful serving. Broccoli not over seasoned. Food came in less than 40 min. Will order again when I stay in Mason again.

Still like this place. Fun drinks, decent food, easy atmosphere. Used to do a date night with my daughter here... revisited last night and remembered the good times!

I had a very pleasant experience at Chili's last night. We came in on a Friday night around 8:30 and the place was fairly empty so we were seated immediately. Our server, Garrett, was with us very shortly and brought out waters. He was extremely friendly and very attentive. I ordered the Carne Asada and it was so good. For the price, experience, and quality, I highly recommend Chilis.

Went to Chili's for dinner and the food was decent. The thing that bothered me was how dirty the restaurant was. The windows you could barely see out of. I don't understand how the manager keeps his or her job. The service was very good and the food was okay but I don't like going to a dirty place.

Not an exaggeration, but the absolute worst service I 've ever experienced. The restaurant was pretty empty for it being peak dinner hours. I ordered a makers and diet. Kenzie stood at our table silent for a solid 3 mins trying to find it on the tablet. I even said nevermind about it just so she could get my husband 's drink order. Completely awkward. Writing it down would 've been so much faster. The skillet queso tasted like Cincinnati chili and refried beans, but wasn 't terrible. My husband 's sirloin was way over cooked and bland. The mashed potatoes were dry even though they were sitting in water. However, my Santa Fe burger was delicious. The $3 root beer in a bottle tasted watered down. The men 's bathroom was atrocious. We took my son to the women 's bathroom because of how nasty the men 's was. I had ordered another cocktail and waited 10 mins and still hadn 't gotten it. While I was in the restroom, Kenzie asked my husband if I wanted another, he said I already ordered another. Her response was I know, I 'm just waiting on the bartender. Didn 't get the drink until we were done eating. I was thinking maybe she was a new server until I heard her tell someone that she has been there for 6 years. The cleanliness of the whole restaurant is gross including the device they give you to pay on. Fingers crossed we don 't get food poisoning. We will never go back.