Hutch American Cafe - River North

Something was wrong with the kitchen staff that we know that the one was out there or something else happened. but before that, the whole staff was unaware for at least 15 minutes before it came to ask how we were or take order.

My experience in the hut was absolutely terrible. they did not sat my group until 20 minutes after our reservation, a server did not come to our table for another 15 and once he said: "I didn't know that I should be her server." he gave us two free appetizers for the waiting period and we put our drink order, but the drinks did not come for another 30 minutes. when the food arrived another 30 minutes later, it was cold, bad and disappointing overall. I used to like being in hut, but after this experience I will never return. the waiter was apologetic, but completely laborious, lazy and did nothing to fix the situation. the two cold appetizers we gave free did not come close to enjoying the situation. this was a true example of a restaurant that does the opposite of good business.

Eating was just okay, it took an hour to get our food. eggs and pancakes so it shouldn't have taken long. the waiter forgot we're gonna flag them down.

Have had brunch here numerous times. Always fantastic food and their coffee is excellent too. Friendly and attentive staff. Highly recommend.

Tbh not the best experience it was terrible food and it’s too loud. The food reallt was poor biscuits and gravy was terrible and the food was cold