Park Lane Wine Deli Eatery

What a wonderful discovery this is! It feels as if one has stepped into an authentic Italian shop, with an impressive array of high-quality products and delicious food offerings. I shall certainly make a return visit in the near future.

Came for lunch. Some of the best food I've had. Had moussaka and tried the falafel and both were stunning. Wide range of foods available to buy aswell.

I have driven past this establishment a number of times and seen that it stocks a decent variety of whisky and is much closer to home than other whisky shops. I finally decided to pop in the other day and see how the shop's selection fared compared to my usual whisky merchants in Knutsford and Chester (both excellent with brilliant customer service . I saw a product I was interested in purchasing, however, when I asked what the price wad (there was no label and no shelf price the owner informed me that there was no set price and may be over £100 it would depend! He also asked me if I was purchasing the whisky to collect or drink (with much respect, I feel this is none of his business, although I will say I purchase whisky to drink and enjoy... . The owner seemed uninterested in making a sale and after giving these blunt remarks he wandered off to the back of the shop never to be seen again. This experience left me very perplexed and disappointed. I understand whisky prices can fluctuate due to supply/demand etc. but I would suggest it is the owner's responsibility to be aware of such price fluctuations and price his stock accordingly and competitively. In my previous experiences in similar establishments good customer service is one of the key drivers of sales a positive, friendly and knowledgeable whisky merchant who gives sage advice and doesn't come across as wanting to rip the customer off will always be more successful and this was sorely lacking on this occasion. On this experience, all I can say is I won't be visiting this store again in future and will stick with the far better service in other stores. This review does not include the deli/restaurant perhaps the owner may be providing a better experience to customers in this part of the business but I can only comment on my experience.

Beautful deli with a huge selection of interesting and beautifully presented foods and drinks. The owner was so Friendly and made me feel so welcome. I bought a selection of dips, falafel, meatballs, hummous etc. everything was sooo delicious! Highly recommended. Will definitely be back.

Very disappointed. The deli itself is a treasure trove of products. I was looking for something in particular on my first visit and the owner was helpful. I purchased a good bottle of whisky on his recommendation. On the second visit, we were browsing and the owner seemed distracted. He wasn’t very friendly so we purchased and left. The third visit was our last. I was looking for a particular spirit which he gruffly said he didn’t stock and I should get it on the internet. That was the total of the interaction as he walked away. Therefore, we won’t be troubling him again.