Song’s - Chelmsford

This was the first time we had visited Songs, it will unfortunately be our last. Plates were cold, food was barely warm and the only thing that was fresh was the salad. The food was bland in taste and I struggled to find something that I really enjoyed. Food should not be luke warm . The serving spoons are left in the trays so the lids don’t shut. I saw a man replenishing dishes and wiping spilt food with a blue dishcloth and shaking it back into the food trays to be served, it turned my stomach. The omelette was rubbery and the beef in black bean sauce was grisly. Overall very poor.

Food plentiful …. Replenished frequently. Lots of choice …. Children had plenty of choice. Was a bit surprised at the table layout….we had 5 together 2 of which badly rocked up and down … they looked surprised when we complained about them. We looked surprised when rather than move us … they removed the tables … and bought replacements! An interesting start to the evening .

Haven't used this restaurant since last year but love the Chines buffet idea and the price for the lunch hasn't changed much. the choice is what you would expect for the lunch menu BUT the problem is i think they have a big problem in keeping the food hot enough!!!! Believe me when chicken in batter gets cold it gets tough! This needs sorting. The fresh stuff tastes really nice until it goes cold. Just to mention staff are good and attentive by way of clearing plates and stuff.

What a disappointment this was, we've been here a few times but this is the first visit since covid and boy what a let down. All the plates were cold, as was most of the food ,seemed the best you could expect was luke warm. I tried a dish which appeared to be beef in black bean sauce and yes it was barely warm and the beef was so tough you could have soled your boots with it. I did mention my concerns on the way out and the lady did say she would look into the issues, but we definitely won't be going back.

My first visit to Song's and I found it was fair for the price. There was a very large selection of dishes, but some were only luke warm. Some very tasty but others not so good. A good range of small desserts and of course you can have as many as you like! Staff were friendly.